Always open to new opportunities!
Overhauled the GUI and led user testing efforts for a luggage screening software solution
TSA officers use hardware and software that is not optimized for the change from 2D X-ray scanners to 3D CT scanners. This has led to errors in the screening process which can waste time, miss potential threats, and cause frustration. We set out to solve this problem by redesigning the GUI, developing user-focused training materials, and suggesting new hardware for manipulating the 3D images.
Human Factors
Focused on interface design, product development, and matching human psychology with computer input
Built and tested 3D manipulatives
Conducted usability testing across KPIs in learnability, memorability, efficiency, errors, and satisfaction
Cross Functional Teams
Collaborated with cross-functional teams to develop a holistic and empirical understanding of our users
Worked with the data science team to analyze and predict user behavior based on a machine learning model
Used this behavioral analysis as input when reorganizing the GUI
Graphical User Interface
Owned the end-to-end GUI design overhaul
Prototyped in Adobe XD
Worked within the confines of the defense industry
Tested with agents in the field and iterated